The Code Enforcement Division of the Community Development Department is responsible for handling all code enforcement and property maintenance issues in the Village. These standards and regulations are employed to maintain the appearance, safety and quality of life within the Village’s neighborhoods.
Code compliance investigations are initiated on a complaint basis. The Village’s Code Enforcement staff will respond to potential violations, first by reaching out to the property owner. The goal of every enforcement action is to achieve voluntary compliance.
The Code Enforcement Division provides for activities associated with enforcement of the Zoning Ordinance, Sign Ordinance, and applicable sections of the Municipal Code dealing with nuisance control including:
Before filing a complaint, the Village recommends residents to politely approach their neighbor or the property owner to explain the situation and ask for their cooperation in resolving the problem. If this effort fails to remedy the situation, residents are encouraged to contact the Code Enforcement Officer.
To open a Code Enforcement request, please go to our Citizen Serve Portal. From the portal, you will have the option to upload a photo with your request, as a visual reference to help communicate to staff the issue. You may also call Village Hall at (630) 773-5658 to file a complaint.
Please include the following information with your complaint:
Once a complaint is received, a member of the department will investigate the property to review the validity of the complaint. If after the investigation, the Code Enforcement Officer determines that a violation has occurred or exists, further action will be taken to resolve the problem. A Notice of Violation will be sent through the mail or left on a door hanger at the property. The Notice will describe the violation and provide a time period for the property owner to resolve the issue.
Every effort will be made by the Code Enforcement Officer to utilize diplomacy, tact, and friendly persuasion to gain cooperation in compliance with the Village codes when a violation is found.
Property owners will have the opportunity to discuss the violations and work in cooperation with Code Enforcement to correct problems that exist. If voluntary cooperation to correct the problem is not obtained, the Code Enforcement Officer can take the necessary steps to initiate action of the violation through the legal system.
Should you receive a Property Maintenance Violation Notice and have any questions, or need to request extra time for compliance, you are strongly encouraged to make direct contact with the Code Enforcement Officer whose name and telephone number is listed on the notice.
Please understand that some violations may take time to correct due to extenuating circumstances. Just because you do not see anything happen immediately, it does not mean that we have not addressed the issue. Please be patient, as we would grant you the same consideration if the violation was on your property.