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Community Development

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1. How do I get a Building Permit?

Go to the Community Development Department and fill out a Building Permit Application. Submit four copies of drawings (residential) or five (for commercial) with the completed application. Allow approximately three weeks for the plans to be reviewed and the permit to be issued.

You will be notified by this office when the permit has been approved along with the cost.

2. How do I find out about sound insulating my home?

The O'Hare Noise Compatibility Commission and the Chicago Department of Aviation publish a handbook on sound insulating your home.

3. What if I get caught doing work without have a building permit?

A Stop Work Order will be issued along with a $100 citation. Work will be stopped until plans are approved and a permit issued.

4. Do I need a permit for an electronic dog fence?

Yes. Ordinance 1257-05 of the Municipal Code requires a building permit be issued because of specific requirements for installation of the fence.

5. What do I need to do to get a permit for an electronic dog fence?

Fill out a Building Permit Application and submit it with a Plat of Survey with the proposed fence indicated on it.

6. Is peeling paint a code violation? Is there anything you can suggest that might persuade my neighbor to paint his unsightly garage door?

Yes, unmaintained exterior surfaces are in violation of Itasca’s Code of Ordinances. Let us know and we’ll see to it that the property owner or occupant is informed of the code infraction and understands what he must do to correct it. Thank you in advance for your help.

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Fire District

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1. How many times a year do I need to change the batteries in my smoke detector?

Twice. You should do this when you change your clocks or New Year's Day and Fourth of July.

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Police Department

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1. Will the new ordinance make it illegal for me to park my work truck or van in my driveway?

The regulations adopted by the Village of Itasca do not prohibit the parking of commercial vehicles, trucks, or vans with a class B plate or less (weighing 8,000 pounds or less) on residential property. Rather, commercial vehicles with class B plates or less will be limited to two commercial vehicles outside of a garage on an approved driveway. Commercial vehicles or trailers parked within an enclosed garage are allowed without limitation.

2. What kinds of vehicles would be considered commercial vehicles under the new ordinance?

The proposed ordinance defines a commercial vehicle as any vehicle which is operated in the furtherance of any commercial or industrial enterprise or any vehicle with lettered signage designating a commercial business.

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Public Works

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1. I have a high water bill, what do I do?

First, check to make sure that you are not using any water.

Second, locate your water meter. It is usually located in your basement or crawlspace near the front of your house.

If you look closely at the water meter you will see either a small black triangle or a small red dial, depending on the meter manufacturer. If this dial is moving, there is water passing through the meter.

The most common cause of leaks in a home are toilets. Toilet leaks can be hard to locate because the water goes down the drain and sometimes make very little sound. The next most likely place is hose bibs or spigots. Make sure you check out all outside fixtures.

If you still cannot locate the problem feel free to schedule a customer service representative to visit your home and solve the problem for you.

2. What is the point of fire hydrant flushing? Isn't it a waste of water?

One of the benefits of fire hydrant flushing is that it keeps the internal walls of the pipes clean. Minerals and deposits can build up on the interior walls of water mains hampering the flow through them. This issue may not be noticeable to you in your house, but it becomes very important when flows are needed to provide fire protection.

Another benefit of fire hydrant flushing is that it moves fresh water through-out the water system and also to your home. Water mains are designed to be sized for fire protection and not the sole purpose of supplying drinking water. This means that some of the area need to be flushed to make sure that fresh water is delivered at all times.

The Utilities Division also performs an inspection on all of the fire hydrants in town at this time.

Unfortunately for the residents, flushing the hydrants does disturb the minerals in the water main and laundry can be badly stained. The Utilities Division will have signs placed around town to warn about fire hydrant flushing in your area. We will also let you know our flushing schedule on the Villages website.

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Village Clerk

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1. How do I find snow removal information?

Snow removal info can be found on the Snow Removal Information page

2. How do I find information about garbage pick-up?

Garbage pick-up information can be found on the Garbage Pick-up Information page

3. What are the instructions for brush and yard waste pick-up?

Information on brush and yard waste pick-up can be found on the Bulk Brush Collection page

4. How do I contact the Village departments?

For a listing of our different departments, please view the Staff Directory

5. How do I contact Addison Township?

To contact Addison Township, please call (630) 530-8161

6. How do I contact Bloomingdale Township?

To contact Bloomingdale Township, please call (630) 529-7715.

7. How do I contact DuPage County?

To contact DuPage County, please call (630) 407-6500.

8. Who do I contact for election and voting information?

For election and voting information, please call (630) 407-5600.

9. How do I pay a parking ticket online?

Parking tickets can be paid online using the Illinois E-Pay site. Illinois E-Pay

10. How do I apply for a building permit?

To apply for a building permit, please contact Community Development at (630) 773-5568 or view the following page. Community Development

11. Where can I get information on Household Hazardous Waste?

Hazardous Waste information is available from DuPage County Hazardous Waste Department at (630) 407-6700.

12. How do I inspect or get copies of public records?

Under the Freedom of Information Act, you may request to inspect or get copies of our public records by submitting the following form to the Village Clerk. Request to Inspect Public Records