What if I have a question on my water bill?

If you have a discrepancy on your bill, please notify the Finance Department staff prior to the next billing date by calling (630) 228-5612 from 8 a.m. to 4:30 p.m. Monday to Friday. Our staff will be happy to help resolve the situation accordingly. 

Show All Answers

1. When are water bills due?
2. What happens if my bill is not paid by the due date?
3. Why must I pay a minimum water/sewer charge?
4. How is my utility bill calculated?
5. Where can I pay my bill?
6. How do I set up automatic payment of my water bill?
7. How do I start and/or stop my water service?
8. What if I have a question on my water bill?
9. Why is my water bill so high?
10. What can I do to lower my water bill?
11. How do I check my water usage?
12. Why does the Village raise the water rates?