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Utility Billing
The Village of Itasca is dedicated to providing citizens and community members with reliable, sustainable, and safe drinking water from Lake Michigan. Water first travels through the City of Chicago water system and the DuPage Water Commission (DWC) water system before arriving to your home in Itasca.
Utility billing is managed by the Village's Finance Department, while maintenance of the Village's water and sewer infrastructure is managed by the Public Works Department.
The Village bills all Itasca water and sewer accounts on a monthly basis. The number of days in each monthly billing cycle may vary by a few days more or less than 30 days depending on when the Village was able to collect a water meter reading.
Bills are due on the 21st of each month and represent the water consumption of the previous month. For example, a bill with a due date of May 21st, represents water consumed during the month of April.
The Village offers you five convenient ways to pay your water and sewer bill.
1) FREE Automatic Bill Payment
The Village offers an automatic direct debit program that automatically issues payment of your water and sewer bill from your checking account on the due date. No postage, no check writing, and no penalties. To enroll in the automatic debit program or change information, please enroll here (you will need your account number, which is located on the top right hand corner of your bill).
2) Payment in Person
Residents may also drop off payments in person at Village Hall:
550 W. Irving Park Road
Itasca, IL 60413
Normal business hours are Monday through Friday, from 8:00 a.m. to 4:30 p.m. If paying by credit card, there will be a 2.65% convenience charge.
3) Night Deposit Box
Payments may also be dropped off after hours in our drop box, located in the parking lot of the municipal complex (near the center island).
4) Payment by Mail
Residents wishing to pay by mail should send the return stub and payment to:
Village of Itasca
550 W. Irving Park Road
Itasca, IL 60413
5) On-Line Credit/Debit Card Payments
Residents may make payments online, without creating an account. There is a convenience fee of 2.65% for this service, which is assessed by the software vendor at the time of payment. Submit an online credit/debit card payment.
To begin or terminate water service, call Public Works at (630) 773-2455. All requests for final water reads should be made with at lest 48 hours advance notice.