Frequently Asked Questions

Below you will find information that might help you understand how to find things or learn about information you might need to know about your city or town.

Electrical Aggregation

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    • Guaranteed at the ComEd rate, with no rate risk of paying more than ComEd.
    • No hidden fees, no termination fee, flexibility to join or leave the program.
    • The Village receives a civic contribution for local initiatives at zero added cost to residents and the Village.
    Electrical Aggregation
  • Eligible residential requirements: All residents located in the Village of Itasca as indicated by ComEd, are eligible to participate.  

    Eligible business requirements: All small businesses located in the Village of Itasca as indicated by ComEd, with a ComEd designated annual usage of 15,000 kWh or less, are eligible to participate. 

    Electrical Aggregation
  • Program participants will still receive their electricity bills from ComEd because regardless of your energy supplier, ComEd will still be delivering your electricity. To determine your electricity supplier, look for the “supply charge” section of your bill. If the item under “supply charge” reads, “Electric Supply Services – MC – Squared” you are participating in the Village’s program. If your bill does not list this item, you are likely not enrolled in the program.

    Electrical Aggregation
  • No. You need do nothing to automatically be enrolled in the program. If someone calls or visits your home claiming to be the Village’s power supplier, please file a complaint with the ICC.

    Electrical Aggregation
  • You have twenty-one (21) days from the date of receiving an opt-out notice to opt out.  If you do not opt-out of the Village’s Electric Aggregation program, you will be deemed to have authorized and agreed to your enrollment in the Village’s Electric Aggregation program, and to have your electricity supply service with MC2 under the “Terms and Conditions” and “Uniform Disclosure Statement” enclosed. 

    However, you can cancel your agreement at any time with no termination fees by calling MC2 at (888) 423-1398.

    Electrical Aggregation
  • ComEd will continue to be responsible for the delivery of service to you, power outages and all emergencies, regardless of your electric supplier. Residential customers should contact ComEd at (800) 334-7661 for assistance with meter readings, outages, voltage or other delivery-related concerns.

    Electrical Aggregation
  • No. You will continue to receive a single bill from ComEd each month. If you opt into the program, “MC2” will be designated as your supplier in the “Supply” section of your ComEd bill. ComEd will collect the supply fee and will remit it to MC2.

    Electrical Aggregation
  • At the end of the term, if the Village decides to end the program, all accounts served by MC² will be automatically returned to ComEd service. If the Village extends the program, new notices will be mailed out.  

    Electrical Aggregation
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